Terms & Conditions
Welcome to Karen’s Cookies. By accessing or using this website, placing an order, or contacting us, you agree to the following Terms & Conditions. Please read them carefully.
Cottage Food Disclosure
Karen’s Cookies operates under applicable cottage food laws. Our cookies are made in a home kitchen that is not subject to routine government food safety inspections. Regulations and requirements may vary by state.
Products & Orders
All cookies are made in small batches and may vary slightly in appearance.
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Orders are subject to availability.
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Custom or special orders must be confirmed by us before they are considered accepted.
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We reserve the right to refuse or cancel any order at our discretion.
Allergens
Our cookies may contain or come into contact with common allergens, including but not limited to:
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Wheat (gluten)
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Eggs
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Dairy
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Nuts
Cookies are prepared in a home kitchen that may also process other allergenic ingredients. Customers with food allergies or sensitivities should contact us before placing an order. Karen’s Cookies is not responsible for allergic reactions.
Payment
Payment terms will be communicated at the time of ordering.
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Orders may require full payment in advance.
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Prices are subject to change without notice.
Pickup, Delivery & Shipping
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Pickup and delivery details will be arranged at the time of order.
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Customers are responsible for providing accurate contact and delivery information.
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Karen’s Cookies is not responsible for issues caused by incorrect information provided by the customer.
Cancellations & Refunds
Due to the perishable nature of baked goods, all sales are final unless otherwise stated.
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Cancellations or changes must be requested as soon as possible and may not be guaranteed once preparation has begun.
Website Use
You agree to use this website for lawful purposes only. You may not misuse the site, attempt to gain unauthorized access, or interfere with its operation.
Intellectual Property
All content on this website—including text, images, logos, and branding—is the property of Karen’s Cookies and may not be copied or used without permission.
Limitation of Liability
Karen’s Cookies is not liable for any damages arising from the use of our website or consumption of our products, except where prohibited by law.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.